Welcome to the support center of VolFix


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Completed

prsentation

cestolone 2 years ago in Support updated by support 10 months ago 2

with all simplicity I would like to say that on the net especially on youtube there is very little material about volfix, and what exists is a bit old, with much improved volfix functions in the last two years, on the net I often see especially in my country Italy present the voflix in a very simple way and making very little use of the potential of this excellent volume platform, I believe that the assistance of being able to show what the platform can do, especially with the new features, is fundamental both for us who use it and for those who use it. he must know, I am talking about the use of order flow, the imbalance of big trade and much more that is little advertised, on the volfix using it practically more for volume profiles than for anything else. My opinion can be used much more thoroughly and with practice you can see much more than what is presented, and I believe that now with the new volfix a technical presentation is very important, I do not say about trading systems but what can you do show the platform, beyond the use that everyone makes them (all this done periodically with open markets and real examples), here is not a criticism of volfix, which I think has excellent support, but only that a continuous presentation on real markets to show what the volfix, especially the new one, could really be an added value for everyone thanks sorry for the controversy

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Answered

Добрый день. Как подключить счет, открытый в ITI capital к Volfix?

Петр 2 years ago in Support updated by support 2 years ago 3

Добрый день. Как подключить счет, открытый в ITI capital к Volfix?

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Thanks

Спасибо за помощь

mao1249 2 years ago in Support updated by support 2 years ago 1

Хочу выразить огромную благодарность сотрудникам поддержки платформы Волфикс. 
Несколько раз возникали проблемные моменты с платформой, но поддержка всегда реагирует оперативно и решает поставленные задачи. Сегодня в очередной раз для меня была решена очень важная задача, спасибо вам большое! 
Р.s: Общаюсь с поддержкой через скайп, очень удобно.

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Answered

Trial on MacOS

Corn 2 years ago in Support updated by support 2 years ago 1

Hi there, 

I am new to Stocks. 

Now I attend a Training Course. 

I just Downloaded the VolFix App for my MacBook. I will get a Windows PC later eventually. 

I logged in with my trial Acc. And Connected to my DEMO CQG. 

I still cannot open a single Chart nor do I even see the Buttons for opening one.

I also can't see the whole settings. 

Is that a Problem with MacOS? Or is it a Problem with the trial, that I have a LITE Version?

I really need Help.

Do I just have to get a Windows PC?

Best Regards

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Not a bug

Нестабильная работа VolFix

Madara 2 years ago in Support updated by support 2 years ago 1

В последнее время VolFix стал работать нестабильно. Появились частые вылеты, программа работает не плавно даже на производительном компьютере.

Подскажите, как можно исправить данную проблему?

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Answered

Terminal Server

Andy 2 years ago in Support updated by support 2 years ago 1

Hello, why I can't log into the Volfix software via a terminal server?

the message password or username incorrect appears.

The password and username are correct when I log in via the normal computer.

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Answered

Mac OS

andreas wiedenmann 2 years ago in Support updated by Speer 1 year ago 4


Hello
I have the full version of Volfix on my Windows computer, because I'm on the road a lot and work with my Macbook, I downloaded the Volfix software for OS ionto my Mac. Could it be that the layouts saved on the Windows computer cannot be used on the 
Volfix OS software?
I cannot open a folder window like other windows either. Can you help me there. 
Thank you


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Not a bug

Не могу выбрать в класерном графике

korvin793 2 years ago in Support updated by support 2 years ago 1

Не могу выбрать в класерном графике фьючерс на доллар рубль. Фьючерс на индекс ртс нормально показывает, на нефть тоже, а вот на доллар рубль при вводе si появляется график но явно не тот. Потому что цена там ходит в диапазоне от 23 до 25. А доллар рубль должен быть от 70000 до 80000

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Fixed

Не работает с 14 сентября

korvin793 2 years ago in Support updated by support 2 years ago 1

С 14 сентября не работает Volfix совсем. То есть цену не показывает, и объемы тоже