Welcome to the support center of VolFix


0
Completed

Не загружаются графики

Ramil 2 months ago in Support updated by support 2 months ago 2

Открываются оффла

Image 997

йн графики. Как исправить проблему?

0
Answered

Master / Slave orders - 10 seconds limitation

Saussy 2 months ago in Support updated by support 2 months ago 1

Hello,

I've recently been using Volfix a lot, and everything's fine & perfect.

Just one thing : I added a slave account, trades are the same on both accounts but there's a message telling me I can't move bracket order in first 10 seconds.

Is there's a way to remove ( or lower ) this limitation ? Just had a SL hit because of this :)

Thanks for your platform ! :)

0
Fixed

мобильное приложение

Willi wonka 2 months ago in Support updated 2 months ago 5

Проверьте мобильное приложение! пропали все ранее выстевленные линии и не отображаются выставлинные Cluster Limits!!

спасибо

0
Answered

Cluster classic

Anotherdaytrading 5 months ago in Support updated by support 5 months ago 6

Hello

Cluster classic m30 euro us dollar future

6E --1 day

setup --studies--horizontal histogram--on volume today

Point of control day value 1

6E--2 days

setup idem

Point of control day value 2 different from value 1

-----------------------

6E --1 day

setup --studies--vert histogram

on volume

on delta

No results; no histogram

6E--2 days

setup same

Display histogram volume / delta

--------------------

Please check, not sure about my analysis ...

Best regards.

0
Not a bug

Break-even does not work properly

Jacques 6 months ago in Support updated by support 6 months ago 1

Hi guys.

Hope you're all fine.

Applying the break-even shortcut, it appears that it only works properly when you buy, not when you sell.

It appears the size does not adapt to the direction of the order (buy or sell).

Can it be fixed please ?

Regards

0
Not a bug

Cannot add slave account - Button add does nothing

Arne 8 months ago in Support updated by support 8 months ago 2

Hi,

When opening the window slave accounts, all accounts appear. But when I chose one and click add, it does not add itself to the list below. Thank you for supporting.

Image 945

0
Answered

Forum delete ideas

Anotherdaytrading 10 months ago in Support updated by support 9 months ago 1

Hello, I have known Volfix for 6 years. I always appreciate your technical approach. If I look at my first ideas on the forum, some are outdated, useless, sometimes wrong and even stupid !. Of course, I appreciate the interest of keeping the forum alive. For my part, I would like to be able to permanently delete some of my texts easily with a single click, does this method exist? Thank you.

0
Not a bug

Password reset problem

Goltica 10 months ago in Support updated by support 9 months ago 1

Hello,

When I make a request to reset my password I receive the e-mail but when I click on the link for the reset it tells me that my request is wrong.

As a result, I can no longer connect to my Volfix platform.

Can anyone help me?

0
Completed

Alarm list

Agoranomus 11 months ago in Support updated by support 7 months ago 1

Hello,

is there a overview of all alarms who I placed in different ticker?

BR