Welcome to the support center of VolFix


0
Declined

Hotkeys to move auto-buy up/down ?

Jacques 4 months ago in Charts updated 1 month ago 6

Hi.

Shall we consider implementing Hotkeys to move auto-buy, auto-sell, stop loss, take profits > up or down ?

It would be useful in order to adjust those limits while trading, freeing the mouse for other tasks, and speeding up the process.

Kind regards

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Answered

Forum delete ideas

Anotherdaytrading 5 months ago in Support updated by support 4 months ago 1

Hello, I have known Volfix for 6 years. I always appreciate your technical approach. If I look at my first ideas on the forum, some are outdated, useless, sometimes wrong and even stupid !. Of course, I appreciate the interest of keeping the forum alive. For my part, I would like to be able to permanently delete some of my texts easily with a single click, does this method exist? Thank you.

0
Not a bug

Password reset problem

Goltica 5 months ago in Support updated by support 4 months ago 1

Hello,

When I make a request to reset my password I receive the e-mail but when I click on the link for the reset it tells me that my request is wrong.

As a result, I can no longer connect to my Volfix platform.

Can anyone help me?

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Completed

Alarm list

Agoranomus 5 months ago in Support updated by support 1 month ago 1

Hello,

is there a overview of all alarms who I placed in different ticker?

BR

0
Declined

Additional tool for risk management.

hidayet yurtseven 7 months ago in Order Window updated by support 1 month ago 1

Manually Locking out for a day would be a great tool to have for day traders. Basically that would help us to lock out for the day and until the next session stay locked out for trading. 

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Completed

Market replay alarms seperation from real time alarms

hidayet yurtseven 8 months ago in Charts updated by support 1 month ago 3

As I have said above, having separate alarms on the market replay would have been great. Whenever I backtest, my real-time alarms get triggered, and I have to reset them again, which is inconvenient.

0
Answered

Здраствуйте по чемуто не приходит пароль на почту

sergei pospelov1984 9 months ago in Support updated by support 9 months ago 1
0
Answered

Установка на Linux

smakgn451 11 months ago in Support updated by support 9 months ago 1

Здравствуйте! Подскажите как установить Volfix на Linux Ubuntu, не могу найти инструкцию?

0
Declined

OI net position(buy - sell) для крипторынков

xruwa 11 months ago in Charts updated 11 months ago 2

Здравствуйте. Думаю стоит добавить net position по открытому интересу: все лонги минус все шорты по открытому интересу = OI net position. Видел что уже отклоняли данную идею для традиционных рынков, т.к. биржи не транслируют открытый интерес в реальном времени. Однако криптобиржи(Binance,Bybit) транслируют даже для 20ти секундного ТФ, так что полагаю для крипты реализация данной идеи возможна. 

0
Answered

Cant use trial version

Tarik 12 months ago in Another updated by support 12 months ago 1

Hello Support

I have a problem with my software, it wont let me Login.

I signed up for the free trial version of 14 days. I became a E-mail with my Login Credidentials.

I downloaded the software on Windows, opened the file and put all the Login details I became from the Email. 

So now the problem is that it wont let me Login. 

When I enter all my Login details and press Login, it come up an error that says its "Cant use trial version"

So Im coming here after 1h of trying to login into my account.

I hope somebody has a solution for this problem. Thank you