Welcome to the support center of VolFix
Hotkeys to move auto-buy up/down ?
Hi.
Shall we consider implementing Hotkeys to move auto-buy, auto-sell, stop loss, take profits > up or down ?
It would be useful in order to adjust those limits while trading, freeing the mouse for other tasks, and speeding up the process.
Kind regards
Forum delete ideas
Hello, I have known Volfix for 6 years. I always appreciate your technical approach. If I look at my first ideas on the forum, some are outdated, useless, sometimes wrong and even stupid !. Of course, I appreciate the interest of keeping the forum alive. For my part, I would like to be able to permanently delete some of my texts easily with a single click, does this method exist? Thank you.
Password reset problem
Hello,
When I make a request to reset my password I receive the e-mail but when I click on the link for the reset it tells me that my request is wrong.
As a result, I can no longer connect to my Volfix platform.
Can anyone help me?
Additional tool for risk management.
Manually Locking out for a day would be a great tool to have for day traders. Basically that would help us to lock out for the day and until the next session stay locked out for trading.
Market replay alarms seperation from real time alarms
As I have said above, having separate alarms on the market replay would have been great. Whenever I backtest, my real-time alarms get triggered, and I have to reset them again, which is inconvenient.
Установка на Linux
Здравствуйте! Подскажите как установить Volfix на Linux Ubuntu, не могу найти инструкцию?
OI net position(buy - sell) для крипторынков
Здравствуйте. Думаю стоит добавить net position по открытому интересу: все лонги минус все шорты по открытому интересу = OI net position. Видел что уже отклоняли данную идею для традиционных рынков, т.к. биржи не транслируют открытый интерес в реальном времени. Однако криптобиржи(Binance,Bybit) транслируют даже для 20ти секундного ТФ, так что полагаю для крипты реализация данной идеи возможна.
Cant use trial version
Hello Support
I have a problem with my software, it wont let me Login.
I signed up for the free trial version of 14 days. I became a E-mail with my Login Credidentials.
I downloaded the software on Windows, opened the file and put all the Login details I became from the Email.
So now the problem is that it wont let me Login.
When I enter all my Login details and press Login, it come up an error that says its "Cant use trial version"
So Im coming here after 1h of trying to login into my account.
I hope somebody has a solution for this problem. Thank you
Customer support service by UserEcho