Welcome to the support center of VolFix


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Answered

Здраствуйте по чемуто не приходит пароль на почту

sergei pospelov1984 1 month ago in Support updated by support 1 month ago 1
0

Copy a Line

MT_Mike 2 months ago in Charts 0

When you duplicate a row, the data in the new row remains identical to the source row, except for the visibility settings. However, the copied line has the visibility value set to "Current Only" even though the original line, for example, stated "Less TF".
Could you modify this to ensure that the visibility field is also inherited from the source?

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Answered

Установка на Linux

smakgn451 3 months ago in Support updated by support 1 month ago 1

Здравствуйте! Подскажите как установить Volfix на Linux Ubuntu, не могу найти инструкцию?

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Value frame

Anotherdaytrading 3 months ago in Support updated 3 months ago 1

Hello, Above and below the "frame" a number, positive, negative, green, red. Explanation ,?, thank you.

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Declined

OI net position(buy - sell) для крипторынков

xruwa 3 months ago in Charts updated 3 months ago 2

Здравствуйте. Думаю стоит добавить net position по открытому интересу: все лонги минус все шорты по открытому интересу = OI net position. Видел что уже отклоняли данную идею для традиционных рынков, т.к. биржи не транслируют открытый интерес в реальном времени. Однако криптобиржи(Binance,Bybit) транслируют даже для 20ти секундного ТФ, так что полагаю для крипты реализация данной идеи возможна. 

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Answered

Cant use trial version

Tarik 4 months ago in Another updated by support 4 months ago 1

Hello Support

I have a problem with my software, it wont let me Login.

I signed up for the free trial version of 14 days. I became a E-mail with my Login Credidentials.

I downloaded the software on Windows, opened the file and put all the Login details I became from the Email. 

So now the problem is that it wont let me Login. 

When I enter all my Login details and press Login, it come up an error that says its "Cant use trial version"

So Im coming here after 1h of trying to login into my account.

I hope somebody has a solution for this problem. Thank you

0
Declined

separat email adress for payment and alarms

Agoranomus 4 months ago in Support updated by support 3 months ago 2

Dear Volfix-Team,

I would appreciate if you implement the function to separate email for different themes.

I will save an different email address for organizational email like payments, new forum replies and

I will choose another email address for alarms.

BR,

Andreas

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Answered

Questions multiples

Anotherdaytrading 4 months ago in Another updated by support 4 months ago 1

Good morning,

What is the name of the Volfix CME data server? (cqg, rithmic, other?).

Is it possible to use the Volfix stream on 2 programs at the same time, for example Volfix and Bookmap (with Rithmic), to name just these two. You will understand, the goal is to reduce connection costs.

A Volfix option without the corresponding associated flow could undoubtedly interest some traders with this approach; similarly a Volfix CME currencies proposal without the shares and the rest would be useful.

A version accessing your server database with password, telephone number, I wonder...?

On the other hand, personally, I would happily pay for an "add-on, third party" application with monthly subscription, developed by Volfix developers with my ideas or others... is it feasible. ?. Any idea of the price per day or per line?...

This will certainly seem contradictory to you..., however, I still remain a "fan" of Volfix for several years.

Thank you for your reply.

Cordial greetings.

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Fixed

Tick Chart. Пропадает более 70% всех Hodden Tick при обновлении (нажатии кнопки Apply)

Valeriy Gamzatov 5 months ago in Charts updated by support 5 months ago 6

Проблема точно есть на тикерах QQQ и SPY, есть ли на других - не проверял.
При обновлении (нажатии кнопки Apply) пропадает более 70% всех накопленных за работающее время платформы Hodden Tick. Поже хиддентики у вас с разных источниках и не со всех ведётся хистори.
Бог с ним с хистори.. буфер на компе держать можно и не обнулять его при нажатии кнопки Apply???

Ниже мувик-скриншот проблемы
HT.mp4

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Completed

Отображение отфильтрованных Hodden Tick в режиме Line Time ON

Valeriy Gamzatov 5 months ago in Charts updated by support 5 months ago 2

Здравствуйте

Проблема перекочевала ещё со старой платформы - там это так же раздражала и это явный косяк.
Ниже два скриншота Line Time ON и под ним ниже Line Time OFF. Квадраты - это отфильтроованные HiddenTicks. Вот эти кометоподобные хвосты НИКАК НЕ УБРАТЬ. Можно ли, если они кому нужны, убирались бы выставлением прозрачного фона (transparent) в настройках цвета в окне фильтра Background? А лучше убрать вовсе. 

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