Welcome to the support center of VolFix


0
Not a bug

wrong headmap displayed in every chart. The lines are hide or in back of headmap.

trimmelw 1 year ago in Charts updated by support 1 year ago 1

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0
Answered

Is Volfix Anywhere a Light Version?

anonymous 1 year ago in Support updated 1 year ago 4

Hello,

is it right that the Mac Version of Volfix have less options to work with?

I mean, there are no newsfeed, calendar or other functions how other trading platforms has.

If yes, it will come in with updates because it's new or it will stay like this in the future?

0
Fixed

Выставление ордеров в Interactive Brokers не работает.

B I G 1 year ago in Order Window updated by support 1 year ago 1

Добрый день! 
IB поменяли у себя там настройки тикеров на СМЕ и других фьючерсных площадках. Тепер не проходят ордера из платформы. Почините пожалуйста. 

0
Declined

No Bid/Ask possible (iOS)

einwegbecher 1 year ago in Charts updated by Sev F 1 year ago 2

Hello, I want to use Bid/Ask on the chart, like on my PC. Why is this simple Basic Chart not possible? Without Bid/Ask on my iPad I must take my Laptop with me.

0
Declined

Volfix Anywhere Theme Dark

Nemesis 1 year ago in Charts updated by support 1 year ago 2

Good Evening Team Volfix,

i recently red an article how colors are manipulating the Trades - Mind. For example the color red could unconsciously trigger fear/fight/flight reaction - for example color red is like blood and so the mind could react in danger.
I understand that the red main "Head" of Volfix is a part of its brand and style.
Could you please make a setting to change the color of the header, or a theme which is dark/neutral for the Space on top of the Cart and Menu( Grey)?

Kind regards and thank you for your perfect support
Appreciate 


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0
Declined

Economy calendar

anonymous 1 year ago in Another updated by support 1 year ago 1

It's possible to include a economy calendar like investing.com or tradingview?

For me it's the most important thing to know the direction.

0
Answered

Разрешение монитора

Traderador 2 years ago in Charts updated by support 2 years ago 1

У моего монитора разрешение 2560 на 1080 и шрифт для  POC очень большой и его не возможно изменить 

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У моего ноутбука разрешение экрана 3840 на 2160 и шрифт в кластерах очень мелкий

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Есть ли или будет ли какая то адаптация для мониторов разного разрешения?

0
Not a bug

hidden ticks volume

ahahakan 2 years ago in Charts updated by support 2 years ago 1

volfix anywhere doesn't show hidden ticks volume in the box like old version. Why? just on the spy it's show as a box

0
Not a bug

NO CREDENTIALS

mongefede 2 years ago in Support updated by support 2 years ago 1

it doesn’t send me the credentials by email what can i do ?

0
Fixed

Footprint - Buy/Sell Imbalance Calculation

Nemesis 2 years ago in Charts updated by support 2 years ago 1

Good afternoon Volfix Support,

i recently saw in the footprint chart that the 0 Value on the Sell side is not calculated properly to display the Buy/Sell Imbalance. If the Value is 0 then the Imbalance Calculation is ignored.

In this example you can see that 0 on Sell side, and 41 on Buy side (Which is over 300 Value) is not marked properly.
But its important to show that aggressive market buyers are pushing in long direction.

Is it possible to include this behavior in the Buy/Sell Imbalance calculation?

Thank you and have a good an beautiful day.


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