Welcome to the support center of VolFix


0
Not a bug

Проблема с отменой заявки

Петр 3 years ago in Order Window updated by support 3 years ago 1

Добрый день. Не могу снять заявку buystop, чтобы выставить новую. Выдает ошибку, заявку выставил вчера.

Ссылка на скриншот ошибки

http://joxi.ru/Drl1VvlsG147lm

0
Answered

Languages

chetanaadim 3 years ago in Another updated 3 years ago 2

Hello, the videos about the introduction to Volfix (Market Watch, Cluster Profile etc.) are all in English. Is there a current version also in German? I find on youtube only some explanations from 2017 and 2018. Thanks

0
Answered

Не могу убрать вертикальную линию, разделющую торговые дни

Vladislav 3 years ago in Charts updated by support 3 years ago 1

Здравствуйте! Подскажите, как убрать вертикальную линию, разделющую торговые дни на графиках?

0
Answered

Отображение графика в режиме свечей

Петр 3 years ago in Charts updated 3 years ago 2

Добрый день. моя стратегия подразумевает использование свечного графика для работы. Не нашел его у вас в терминале. Его можно как-то добавить?

0
Not a bug

Cluster search Anywhere

Дмитрий З. 3 years ago in Statistics modules updated by support 3 years ago 1

Здравствуйте! Не могу загрузить статистику по Si (USD/RUB) в версии Anywhere.

Выдает подобную ошибку по любому тикеру

Image 781

0
Declined

OI Buy/Sell

Дмитрий З. 3 years ago in Charts updated by support 3 years ago 4

Здравствуйте. Возможна-ли реализация гистограммы ОИ в 2 режимах -ОИ Buy и ОИ Sell (по аналогии с Bid/Ask)?

Для примера, другая платформа с подобной возможностью

Image 780

0
Answered

heat map 2

cestolone 3 years ago in Support updated by support 3 years ago 4

one day, in chat we opened a usefulness of a possibility of a heat map on volfix, to date and this is the result, my opening useless and very approximate totally useless but in the new volfix you have improved the visibility of the orders or other ?? on the heat map ??

Image 778

Answer
support 3 years ago

Hi, ok I hope the information are helpful. 

I don't use Heatmap for my trading decisions, I do use it only as information about the highest volume just now. For example, try to use this "Fixed history color" not "Use color palette".

0
Answered

Всем привет!Как перенести loyout с одного Пк на Другой?

Andrew20002 3 years ago in Support updated by support 3 years ago 2

Всем привет!Как перенести loyout с одного Пк на Другой?

Answer
support 3 years ago

Вроде на сервере всё хранится. Открываешь на любом компьютере.

0
Completed

prsentation

cestolone 3 years ago in Support updated by support 2 years ago 2

with all simplicity I would like to say that on the net especially on youtube there is very little material about volfix, and what exists is a bit old, with much improved volfix functions in the last two years, on the net I often see especially in my country Italy present the voflix in a very simple way and making very little use of the potential of this excellent volume platform, I believe that the assistance of being able to show what the platform can do, especially with the new features, is fundamental both for us who use it and for those who use it. he must know, I am talking about the use of order flow, the imbalance of big trade and much more that is little advertised, on the volfix using it practically more for volume profiles than for anything else. My opinion can be used much more thoroughly and with practice you can see much more than what is presented, and I believe that now with the new volfix a technical presentation is very important, I do not say about trading systems but what can you do show the platform, beyond the use that everyone makes them (all this done periodically with open markets and real examples), here is not a criticism of volfix, which I think has excellent support, but only that a continuous presentation on real markets to show what the volfix, especially the new one, could really be an added value for everyone thanks sorry for the controversy

0
Completed

Добавить лимиты в Cluster Profile

Ivan 3 years ago in Charts updated by support 3 years ago 1

Хотелось бы побольше опций для объемных лимитов кластеров. Раньше было 3, сейчас увеличили до 6, но все равно недостаточно, чтобы установить разные лимиты для евро- азиа и американской сессии ES и по разным часам сессий. 

Если бы увеличли до 15 - было бы идеально.