Welcome to the support center of VolFix


0
Answered

Разрешение монитора

Traderador 2 years ago in Charts updated by support 2 years ago 1

У моего монитора разрешение 2560 на 1080 и шрифт для  POC очень большой и его не возможно изменить 

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У моего ноутбука разрешение экрана 3840 на 2160 и шрифт в кластерах очень мелкий

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Есть ли или будет ли какая то адаптация для мониторов разного разрешения?

0
Not a bug

hidden ticks volume

ahahakan 2 years ago in Charts updated by support 2 years ago 1

volfix anywhere doesn't show hidden ticks volume in the box like old version. Why? just on the spy it's show as a box

0
Not a bug

NO CREDENTIALS

mongefede 2 years ago in Support updated by support 2 years ago 1

it doesn’t send me the credentials by email what can i do ?

0
Fixed

Footprint - Buy/Sell Imbalance Calculation

Nemesis 2 years ago in Charts updated by support 2 years ago 1

Good afternoon Volfix Support,

i recently saw in the footprint chart that the 0 Value on the Sell side is not calculated properly to display the Buy/Sell Imbalance. If the Value is 0 then the Imbalance Calculation is ignored.

In this example you can see that 0 on Sell side, and 41 on Buy side (Which is over 300 Value) is not marked properly.
But its important to show that aggressive market buyers are pushing in long direction.

Is it possible to include this behavior in the Buy/Sell Imbalance calculation?

Thank you and have a good an beautiful day.


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0
Answered

API integration

BenD 2 years ago in Statistics modules updated by support 2 years ago 1

Good morning,

Is it already foreseeable when the new version with integrated API will be released?

Many greetings!

0
Completed

Corresponding Volume to MaxVolume-Labels

BenD 2 years ago in Charts updated 2 years ago 4

Dear Team,

I'm sure many people were very pleased that you have now provided further settings in the area of horizontal histograms with the label function. Would it be possible to display the corresponding volume in addition to the title of the maximum volume ("Today - ________", "L. Day - ________", "Week - _________," etc.)? This would add a lot of value to also find volume accumulations as a function of time.

Adding a little something, it would be very nice to also be able to display the previous day's volume of the current and last week as max volume lines.

Thank you very much for your attention.

I hope you will be interested in the comments :-)

Kind regards

B. Gröschel

0
Declined

alert Line settings

MT_Mike 2 years ago in Charts updated by support 2 years ago 1

M/W Alert settings

is there any option for default: repeat = off   ?

0
Answered

Подключение к Binance

Andrew2208 2 years ago in Support updated by support 2 years ago 1

Добрый день. Подключил платформу к Binance (пошагово, как указано на вашем сайте). 

При отправлении заявки на открытие Sell или Buy ордера происходит разрыв связи. 

0
Answered

Nur Volfix Anywhere download möglich wo ist VolFix.Net

mete-1990 2 years ago in Support updated by support 2 years ago 1

hallo, Ich kann leider nur VolFix Anywhere Downloaden. Volfix.Net kann ich nirgends runterladen somit habe ich keinen zugriff mehr auf meine Charts.... ich brauche dringend Hilfe

0
Answered

alert line settings

MT_Mike 2 years ago in Charts updated 2 years ago 2

Hi,

is there possible to change the Alarm default Alram settings ?

I need for example as default:

message off

repeat off

currently these two settings in VolFix for new alarm lines are set as: on