Welcome to the support center of VolFix


0
Declined

More Heatmap Levels

anonymous 2 years ago in Charts updated by support 2 years ago 4

Could you please add some levels to the heatmap, please?


It's very important to see which limit order stays for long time in the same position and to trade the Nasdaq it's necessary to have wide range, because they move some hundred points on one day. 

0
Fixed

Right/Left Bottom Text Line

Nemesis 2 years ago in Charts updated by support 2 years ago 2

Good evening team Volfix,

I would like to help improve Volfix, so id like to inform you about this small bug:
When you Place a Line and set Right/Left Bottom for Text its not working properly and the Text is always on Top

Best regards
Nemesis

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0
Declined

Хоткей для удаление всех объектов

roy 2 years ago in Charts updated by support 2 years ago 1

Добавьте хоткей для удаления всех объектов

0
Declined

Хоткей для удаление всех линий

roy 2 years ago in Charts updated by support 2 years ago 1

Добавьте хоткей на удаление всех линий

0
Not a bug

wrong headmap displayed in every chart. The lines are hide or in back of headmap.

trimmelw 2 years ago in Charts updated by support 2 years ago 1

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0
Declined

No Bid/Ask possible (iOS)

einwegbecher 2 years ago in Charts updated by Sev F 2 years ago 2

Hello, I want to use Bid/Ask on the chart, like on my PC. Why is this simple Basic Chart not possible? Without Bid/Ask on my iPad I must take my Laptop with me.

0
Declined

Volfix Anywhere Theme Dark

Nemesis 2 years ago in Charts updated by support 2 years ago 2

Good Evening Team Volfix,

i recently red an article how colors are manipulating the Trades - Mind. For example the color red could unconsciously trigger fear/fight/flight reaction - for example color red is like blood and so the mind could react in danger.
I understand that the red main "Head" of Volfix is a part of its brand and style.
Could you please make a setting to change the color of the header, or a theme which is dark/neutral for the Space on top of the Cart and Menu( Grey)?

Kind regards and thank you for your perfect support
Appreciate 


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0
Answered

Разрешение монитора

Traderador 2 years ago in Charts updated by support 2 years ago 1

У моего монитора разрешение 2560 на 1080 и шрифт для  POC очень большой и его не возможно изменить 

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У моего ноутбука разрешение экрана 3840 на 2160 и шрифт в кластерах очень мелкий

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Есть ли или будет ли какая то адаптация для мониторов разного разрешения?

0
Not a bug

hidden ticks volume

ahahakan 2 years ago in Charts updated by support 2 years ago 1

volfix anywhere doesn't show hidden ticks volume in the box like old version. Why? just on the spy it's show as a box

0
Fixed

Footprint - Buy/Sell Imbalance Calculation

Nemesis 2 years ago in Charts updated by support 2 years ago 1

Good afternoon Volfix Support,

i recently saw in the footprint chart that the 0 Value on the Sell side is not calculated properly to display the Buy/Sell Imbalance. If the Value is 0 then the Imbalance Calculation is ignored.

In this example you can see that 0 on Sell side, and 41 on Buy side (Which is over 300 Value) is not marked properly.
But its important to show that aggressive market buyers are pushing in long direction.

Is it possible to include this behavior in the Buy/Sell Imbalance calculation?

Thank you and have a good an beautiful day.


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