Cant use trial version

Hello Support

I have a problem with my software, it wont let me Login.

I signed up for the free trial version of 14 days. I became a E-mail with my Login Credidentials.

I downloaded the software on Windows, opened the file and put all the Login details I became from the Email. 

So now the problem is that it wont let me Login. 

When I enter all my Login details and press Login, it come up an error that says its "Cant use trial version"

So Im coming here after 1h of trying to login into my account.

I hope somebody has a solution for this problem. Thank you